Terms of Use

Last updated: November 29, 2025

1. Agreement to Terms

By accessing or using SalesAstro ("the Service"), you agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Description of Service

SalesAstro is an AI-powered sales call intelligence platform that provides:

  • Call transcription and speaker diarization
  • Automated outcome classification (Closed/Not Closed)
  • AI-powered insights extraction (objections, sentiment, pricing signals, buyer roles, next steps)
  • Analytics and reporting
  • Call notes and bookmarks
  • Integration with third-party platforms (Zoom, GoHighLevel, HubSpot, Pipedrive)
3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Workspace Accounts

If you create or join an organization account, you acknowledge that organization administrators may have access to your account data and usage within that organization. You are responsible for complying with your organization's policies.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Upload or transmit any malicious code, viruses, or harmful materials
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use the Service for any illegal or unauthorized purpose
  • Upload content that violates privacy rights or contains sensitive personal information without proper authorization
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated systems to access the Service without authorization
5. User Content

5.1 Ownership

You retain ownership of all content you upload to the Service, including call recordings, transcripts, notes, and other materials ("User Content").

5.2 License to Us

By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, process, and analyze your User Content solely for the purpose of providing and improving the Service.

5.3 Your Responsibilities

You are solely responsible for your User Content and warrant that:

  • You have the right to upload and process the User Content
  • The User Content does not violate any laws or third-party rights
  • You have obtained necessary consents for recording and processing any calls
  • The User Content does not contain sensitive personal information without proper authorization
6. Intellectual Property

The Service and its original content, features, and functionality are owned by SalesAstro and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. Third-Party Integrations

The Service integrates with third-party platforms (Zoom, GoHighLevel, HubSpot, Pipedrive). Your use of these integrations is subject to the terms and conditions of those third-party services.

We are not responsible for the availability, accuracy, or content of third-party services. You are responsible for ensuring you have the necessary rights and permissions to connect and sync data from these services.

8. AI and Machine Learning

The Service uses artificial intelligence and machine learning technologies to analyze your call data. While we strive for accuracy, AI-generated insights, classifications, and analyses are provided "as is" and may contain errors or inaccuracies.

You acknowledge that:

  • AI analysis results are estimates and should not be the sole basis for business decisions
  • We do not guarantee the accuracy, completeness, or reliability of AI-generated content
  • You should review and validate AI-generated insights before relying on them
9. Payment and Billing

If you purchase a paid subscription, you agree to pay all fees associated with your subscription plan. Fees are billed in advance on a recurring basis unless otherwise stated.

We reserve the right to change our pricing with reasonable notice. You may cancel your subscription at any time, subject to the terms of your plan.

All fees are non-refundable except as required by law or as explicitly stated in your subscription agreement.

10. Service Availability

We strive to provide reliable service but do not guarantee that the Service will be available at all times or free from errors, interruptions, or downtime.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SALESASTRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless SalesAstro and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

  • Your use of the Service
  • Your User Content
  • Your violation of these Terms
  • Your violation of any rights of another party
14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. You may terminate your account at any time by contacting us or using account deletion features in the Service.

All provisions of these Terms that by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SalesAstro operates, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration or in the courts of the applicable jurisdiction, as specified in your subscription agreement.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

17. Contact Information

If you have any questions about these Terms of Use, please contact us: