Privacy Policy

Last updated: November 29, 2025

1. Introduction

SalesAstro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, retain, and otherwise process personal information when you use our AI-powered sales call intelligence platform (the "Service").

By using SalesAstro, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address, name, job title, phone number, and other profile information you provide.

2.2 Call Recordings and Transcripts

We process call recordings and transcripts that you upload or sync through integrations (Zoom, GoHighLevel, HubSpot, Pipedrive). This includes audio files, transcriptions, speaker diarization, and related metadata.

2.3 Usage Data

We collect information about how you interact with the Service, including pages visited, features used, and actions taken within the platform.

2.4 Integration Data

When you connect third-party integrations (Zoom, GoHighLevel, HubSpot, Pipedrive), we may access and store relevant data necessary to provide the Service, including meeting metadata, participant information, and call recordings.

2.5 Technical Data

We automatically collect technical information such as IP address, browser type, device information, and log data.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our call transcription and management services.
  • Processing: To transcribe calls and provide call management tools.
  • Communication: To send you service-related notifications, updates, and support communications.
  • Security: To detect, prevent, and address technical issues, fraud, and security threats.
  • Compliance: To comply with legal obligations and enforce our Terms of Use.
  • Analytics: To analyze usage patterns and improve our Service.
4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Within Your Workspace: Information is shared with authorized members of your organization based on role-based access controls.
  • Service Providers: We share data with trusted third-party service providers who assist us in operating the Service, including:
    • Supabase (database and authentication)
    • AssemblyAI (transcription services)
    • Cloud hosting and infrastructure providers
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly authorize us to share information.
5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account or request deletion of specific data, we will delete or anonymize your information in accordance with our data retention policies, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

6. Your Data Subject Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: Request access to your personal information and receive a copy of the data we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information, subject to certain limitations.
  • Portability: Request transfer of your data to another service provider in a machine-readable format.
  • Objection: Object to processing of your personal information for certain purposes.
  • Restriction: Request restriction of processing in certain circumstances.
  • Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@salesastro.com. We will respond to your request within 30 days, or as required by applicable law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and updates
  • Secure cloud infrastructure
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including standard contractual clauses and other mechanisms as required by applicable law.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@salesastro.com

Support: Visit our Support page